Privacy Policy
Effective Date: 2026-02-08
This Privacy Policy explains how Concrete Visualizer ("we," "us") collects, uses, and shares information when you use concretevisualizer.com and related services (the "Service").
1) Information We Collect
A) Information you provide
- Contact details (name, email, phone)
- Location info you submit (address, ZIP, service area)
- Photos you upload (e.g., driveway/backyard)
- Project details (project type, style selections, notes)
- Contractor sign-up details (business name, website, service area, services offered)
B) Information collected automatically
- IP address, device/browser info, and basic usage logs
- Cookies or similar technologies if you enable analytics (see Cookies section)
2) How We Use Information
We use your information to:
- Generate visualization results and provide the Service
- Send you your results link and confirmations
- Route leads to contractors and enable contractors to follow up
- Respond to support requests
- Prevent fraud, abuse, and security incidents
- Improve reliability and performance
3) How We Share Information
We may share information with:
- Contractors associated with your request (lead details, uploaded photo, and generated images) so they can contact you about an estimate.
- Service providers that help us run the Service (hosting, email delivery, analytics, and AI image generation providers).
- Legal and safety: if required by law or to protect rights, safety, and the Service.
We do not sell your personal information in the traditional sense.
4) AI/Image Processing
Uploaded photos and your selections are processed to generate visualizations. This processing may involve third-party AI providers. We share only what is necessary to generate outputs and operate the Service.
5) Data Retention
We retain information for as long as needed to:
- Provide results and contractor follow-up,
- Maintain records for security and business operations,
- Comply with legal obligations.
You may request deletion as described below.
6) Your Choices and Rights
Depending on where you live, you may have rights to:
- Access or delete your personal information,
- Correct inaccurate information,
- Opt out of certain marketing emails.
To make a request, contact us at: info@concretevisualizer.com
We may need to verify your request.
7) Cookies and Analytics
We may use cookies or similar technologies to keep the site working and to understand usage. If you use third-party analytics, those providers may set their own cookies.
8) Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure.
9) Children
The Service is not intended for children under 13, and we do not knowingly collect information from children.
10) Changes to This Policy
We may update this policy from time to time. We will post the updated version with a new effective date.
11) Contact
Email: info@concretevisualizer.com